Returns & Exchanges
At ELEAT, we want you to be completely satisfied with your high-protein fuel. If your order arrives damaged or you are unhappy with your purchase, please contact us within 14 days for a resolution.
Return Process
- 1.Check Eligibility
Ensure your items are unopened and in their original packaging; due to food safety regulations, we cannot accept returns on opened consumables unless they are faulty.
- 2.Contact Support
Email our customer service team with your order number and a brief explanation of the issue to receive a return authorization code.
- 3.Package Your Items
Securely pack the items in their original box and include a note with your order details to ensure your refund is processed accurately.
- 4.Receive Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-10 business days.